Billing & Customer care application for
today's ISP/ASP
NetSel is a comprehensive billing, provisioning and customer care
software suite for ISPs. It features billing, customer support,
e-mail to customers, on-line statement review, RADIUS interface
and more. It is built on a scalable, client/server database architecture
to meet your needs today and tomorrow.
The user management challenge
User management is the single largest challenge facing Internet
Service Providers and private network operators today. The tools
traditionally deployed for user management (UNIX shadow password
files, text-file based RADIUS servers, general-purpose accounting
systems, contact managers, etc.) were not designed for large-scale
deployment, and typically result in user information that is dispersed
over different systems and extra work to keep these systems in
sync. Under these conditions, rapid growth can be devastating
to even the best funded operations.
The NetSel™ solution
NetSel™ is a billing and customer care solution that augments,
and in some cases replaces the array of ad hoc tools now in use.
Built upon SQL database technology, a client/server architecture,
and industry-standard hardware, NetSel™ is a scaleable solution
that can be used in both small (under 500 subscribers) and large
(100,000+ subscribers) managed network environments.
At the heart of NetSel™ is the NetSel™ database. NetSel™ database
is a server application that utilizes an SQL-compliant relational
database management system (currently Microsoft SQL Server) as
its core engine. All other components of NetSel™ interact with
SQL Server either though Open Database Connectivity (ODBC) or
directly through the SQL Server application programming interface.
Since the data within NetSel™ is organized in a standard schema,
powerful reporting and external integration is possible.
The NetSel™ client is a secure Windows application that runs on
Windows 95/98/2000 or Windows NT. NetSel™ client incorporates
TCP/IP client-server technology to give customer service personnel,
sales representatives, and system administrators the ability to
do their jobs from any location while maintaining the operational
integrity of the enterprise.
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Advantages
of NetSel™ |
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Enables ISP's to manage
their operations according to business needs--rather
than by the requirements of the technology-by providing
comprehensive management of billing, reporting, call
tracking, customer care, system monitoring, and user
authentication in a single integrated software solution.
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Reduces cost by allowing
clerical employees to perform billing and subscriber
management functions. |
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Improves staff productivity
by providing real-time access to support records, current
service status, historical call logs (with complete
RADIUS disconnect reasons), billing information, and
customer payment history. |
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Integrates with RadiusNT/X,
the industry's best selling RADIUS authentication servers,
most NT and Unix based mail servers. |
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Improves ISP competitiveness
by making it easy to create new services types, billing
scenarios, reseller relationships, discount schemes
and pricing options. |
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Increases customer satisfaction
by providing online status reporting, and consolidated
statements for customers. |
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Technical specifications and requirements
NetSel™ is a client/server system with two primary components: The
NetSel™ server requires Microsoft SQL Server (6.5 or higher). Hardware
requirements are driven by the database.
The NetSel™ client runs on Windows 95/98/2000 or Windows NT 4.0.
Pentium 200 or better, 64MB RAM and 30MB available hard disk space
or higher and a network connection.
NetSel™: In a class by itself
In a market dominated by point products, NetSel™ is the only integrated
ISP management suite that brings together the front office, back
office, and network operations.
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